Question 1

How does ScamShield UK detect scams?

Accepted Answer

ScamShield UK uses AI-powered analysis with 50+ coded fraud patterns to instantly detect scams. Paste any suspicious message from WhatsApp, email, or text and receive an intelligence report in seconds.

Question 2

Is ScamShield UK free to use?

Accepted Answer

Yes, ScamShield UK is completely free. No account is needed, no personal data is stored, and the service will remain free forever.

Question 3

How do I report a scam in the UK?

Accepted Answer

You can report scams to Action Fraud (the UK's national fraud reporting centre), the FCA for financial scams, ICO for data breaches, Ofcom for nuisance calls, and CEOP for child exploitation. ScamShield UK helps prepare official reports for all these agencies.

Question 4

Can ScamShield UK check phone numbers and websites?

Accepted Answer

Yes, use the Investigate tab to check suspicious phone numbers, email addresses, URLs, and company names. ScamShield UK provides a detailed threat intelligence report for each investigation.

Question 5

Does ScamShield UK store my messages?

Accepted Answer

No. ScamShield UK does not store any messages or personal data. All analysis happens in real time and nothing is saved. We use essential cookies only with no tracking or advertising.

Question 6

Is ScamShield UK a government website?

Accepted Answer

No. ScamShield UK (scamshield.org.uk) is an independent, free community tool. It is not a UK government website and is not affiliated with the Singapore Government's ScamShield app (scamshield.gov.sg). ScamShield UK does not collect personal data, passwords, or bank details. It directs users to official UK reporting channels such as Action Fraud and the FCA.

Question 7

Is ScamShield UK safe to use?

Accepted Answer

Yes. ScamShield UK does not ask for any personal information, bank details, or passwords. No account is needed. No data is stored. The tool simply analyses text you paste and tells you if it looks like a known scam pattern. It then directs you to official UK authorities if you need to report fraud.

ScamShield.org.uk

ScamShield Intelligence Centre

Awaiting intelligence submission